Terms & Conditions

If you do not agree to these terms or any future modifications, please refrain from accessing or using the Service.

These terms apply to all visitors, users, and individuals accessing the Service ("Users"). Throughout this agreement, OAKHAM may be referred to as "we," "us," "our," or "OAKHAM," while the user may be referred to as "you," "your," "user," or "customer."

1.Use of Our Service

OAKHAM serves as the platform for smart home products provided by Arkantos LLC. Our mission is to develop and promote a wide range of products. With our dedicated trading and development team, we offer customers worldwide a comprehensive solution for various hardware products.

By providing OAKHAM with your email address, you consent to receiving Service-related notices via email, including those required by law, instead of communication by postal mail. We may also send you other messages, such as updates to Service features and special offers, to your email address.

Please note that OAKHAM retains the right to modify or discontinue any aspect of the Service at our sole discretion. We may interrupt the Service, with or without prior notice, for any reason or no reason. You agree that OAKHAM shall not be liable for any interruption, delay, or failure to perform. However, we will make reasonable efforts to minimize disruptions to your access and use of our services to the best of our abilities.

You are solely responsible for your interactions with other OAKHAM Users. While we reserve the right to monitor disputes between you and other Users, we have no obligation to do so. OAKHAM shall not be liable for any actions or inactions of Users or any resulting liabilities arising from such interactions.

Privacy

We value the privacy of our Users. Without your explicit consent, we do not sell or rent your personal information to third parties for their marketing purposes. User data will be stored on the server closest to the respective device.

When the motion detection feature is enabled, OAKHAM products capture images of detected changes and upload them to our servers to notify you of any motion events. By activating this feature, you agree that OAKHAM may collect, transmit, upload, and retain such images. OAKHAM maintains administrative and technical safeguards to ensure that only you and authorized users have access to these images.

OAKHAM products are designed to provide a stable live view of your home from anywhere. To achieve this, you agree to OAKHAM transmitting, uploading, and retaining your data outside of your country of residence. Only the necessary data for your usage will be transmitted, and all data will be encrypted during transmission.

User Content

The Service allows Users to upload or post video content (referred to as "User Content"). Additionally, the Service may permit you to provide feedback, comments, questions, and other information (collectively, "User Content"). You are solely responsible for the User Content that you upload, publish, display, link to, or otherwise make available on the Service. By using the Service, you acknowledge that we act as a passive conduit and storage facility for the distribution and publication of your User Content. While we implement reasonable security measures to control access to your User Content, we do not guarantee its confidentiality.

By uploading, posting, publishing, or sharing User Content, you affirm, represent, and warrant that:

  1. You are the creator and owner of the User Content or have obtained the necessary licenses, rights, consents, releases, and permissions to use and authorize OAKHAM and its Users to use your User Content as necessary to provide the Service.

  2. Your User Content does not contain any viruses, adware, spyware, worms, or other malicious code.

  3. If your User Content includes video or audio content, you affirm, represent, and warrant that you have the authority or necessary permission, including the permission of each individual depicted in the User Content, to record, transmit, and use such content in accordance with this agreement and the Service.

  4. Your User Content complies with local laws, state laws, regulations, history, customs, and traditions. Otherwise, we reserve the right to report and/or submit your User Content and personal information to local authorities as required.

Property Rights

Except for your User Content, all materials within the Service, including software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and other content (referred to as the "OAKHAM Content"), as well as all Intellectual Property Rights associated with them, are the exclusive property of OAKHAM its affiliates, or licensors. Any use of the OAKHAM Content or materials on the Service not expressly permitted by this agreement is strictly prohibited.

You may choose to submit comments or ideas about the Service, including suggestions for improvements ("Ideas"). By submitting Ideas, you acknowledge that your disclosure is voluntary, unsolicited, and unrestricted. You agree that your Ideas do not create any fiduciary or other obligations on OAKHAM, and we are free to use them without additional compensation. We may disclose the Ideas on a non-confidential basis or otherwise to anyone.

Security

We have implemented commercially reasonable technical and organizational measures to secure your personal information and User Content from accidental loss and unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat these measures or use your personal information or User Content for improper purposes. By providing your personal information and User Content, you acknowledge and accept the associated risks.
For more detail, please review our Returns Policy.

Third-Party Links

The Service may provide links or references to third-party websites, advertisers, services, contests, special offers, or other events or activities not owned or controlled by OAKHAM but which we believe may be relevant and interesting to our users (referred to as "Third-Party Links"). OAKHAM is not responsible for the content on Third-Party Links and does not guarantee the accuracy of the information and intellectual property notices therein. Some Third-Party Links may offer opportunities to purchase products. We do not endorse such products, nor do we make any representations or warranties in connection with them.

You agree that OAKHAM shall not be responsible for any loss or damage of any kind resulting from your dealings with advertisers on the linked websites.

We encourage you to be aware of when you leave the Service and to read the terms and conditions and privacy policy of any third-party website or service that you visit.

Limitation Of Liability

In no event shall OAKHAM, its officers, directors, affiliates, employees, licensors, or network service providers be liable for any damages whatsoever, including any direct, indirect, incidental, special, consequential, or exemplary damages, claims, or costs, such as but not limited to loss of goodwill, profit or data, or business interruption, arising out of or related to this agreement and/or the transactions contemplated hereunder, including the use of or inability to use the website, services, and/or products, the inability to access emergency service personnel through the emergency dialing service or to obtain emergency help, and unauthorized access to or alteration of your transmissions or data, even if OAKHAM has been advised of the possibility thereof. Due to the continual development of new techniques for intruding upon and attacking networks, as well as capturing ingoing and outgoing data, OAKHAM does not warrant that the product, software, or services, or any equipment, system, or network on which the product, software, or services are used will be free of vulnerability to intrusion, attack, or capturing of data.

Log Collection

We may upload program log files to help engineers fix bugs and improve product quality.

Miscellaneous

Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. If any provision of this agreement is held by a court of competent jurisdiction to be invalid, void, or unenforceable, such provision shall be struck, and the remaining provisions shall continue in full force and effect. Headings are for reference purposes only and do not limit the scope or extent of such section.

Legal Age

By using the Service, you confirm that you are of legal age to enter into this agreement and that you have fully read and understood its terms and conditions.

Contact

If you have any questions or concerns about this agreement or any issues raised in this agreement or on the OAKHAM website, please contact us at: care@oakhamdesign.com